Social Psychology of Bargaining and Negotiation

Question: Discuss about the Social Psychology of Bargaining and Negotiation. Answer: Metro Enterprise and Planning, a division of Universal Telecom, has been affected by the global financial crises which has led to cost cutting of the company. The company has been shedding the employees for the past one and a half year to cut down its cost, which has brought down the workforce from 160 to 20 employees. This has brought down the burden of the North American customers on these 20 employees which has created tension and frustration within the group. The performance of every employee is affected in the process of trying to secure ones individual job. Warren Merril is the Director of the group and is trying to secure the company and his job at this moment because a small mistake by the group could make his survival difficult. So his attitude has become very rude to his employees and he does not provide any support to the team members. Jack Morgan is the Senior Engineer and does not like Warren because of his promotion. Mavis Tate is a dynamic personality and has been able to deal with the situation. Neil Bateman is a junior employee and gets discouraged by the team members when he makes some mistake. Jennifer Giaconi thinks that Warren is not playing his role in an effective manner. The pressure is causing every employee to put blame on the other which is the chief cause of the problem. Warren Merril should be demoted to his original position because he is unable to handle the employees and provide a roadmap to the organization. Universal Telecom should appoint a new Director who has a vision and can think broadly by thinking in terms of organization growth. Group requires a leader who can bring the employees together by developing trust and confidence within the team members and make them work together towards a common goal (SHRM, 2008). List of References Rubin, J.Z. Brown B.R. (). The Social Psychology of Bargaining and Negotiation. London: Academic Press Inc. (London) Ltd. SHRM. (1 March 2008). Leadership Competencies. SHRM. Retrieved from https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/leadership-and navigation/pages/leadershipcompetencies.aspx